This video will show you how to install a Virgin Media extension cable. the street is enabled for the service. . Country. I am moving into a new home at the end of next week and want to join using the Ultimate Volt Bundle (O2 sim, TV, landline, internet). Is there anyway we can book an. Without the landlord's written consent you must not order a service that results in Virgin Media digging the drive / paths / gardens and drilling through walls at the property. This change will affect other devices that rely on a phone line, such as some fire and burglar alarm systems and telecare devices. Following the installation and verification of its functionality, you can browse the web or. If these are flats then they may be internally wired & use the SAT outputs on the media connection plate in the main living room. I've tried calling Virgin Media on 150. BT no longer charges a 'broadband cease charge'. 2. ) Run the coax cable under the floor boards within a conduit or duct thing, to the new lounge 4. Sometimes there is no wall box, just a trailing cable. The new cables from your Quick Start kit will be push fit. We appreciate you reaching out to us for this query. Just hook up an adaptor to your Virgin Media Hub to help you get a better WiFi signal in any room with a working socket. Can I move my Fibre router? No unfortunately moving the ONT and its delicate fibre cabling is likely to cause damage to the equipment or fibre strands, and can stop your broadband service from working. In my case the BT socket is no longer used at all and my phone connects into the back of the Virgin Hub - no additional socket on the wall needed. Nip off one RJ11 plug and pass the cable through the hole in the wall for connection to the NTE5 socket, the remaining RJ11 plugs directly into the Hub. The white cable is Virgin, I can see the inline isolator that Virgin sometimes use instead of a wall plate. Or wait here a day or two for a VM Mod to pick this up. Step 3: Plug in your Virgin Media Hub on the go-live date. Security matters. Engineer used 'spare pair' of blue cables for 'new' BT line. Unlikely the Tech will hide the co-ax cable - they usually just pin it to skirting boards or tuck it behind carpet edges. The wall box may be branded with the logos of an old cable TV company (not VM). I actually want to move it where I think the previous Virgin socket originally was - there's a plastic plate/cover on the wall, and this lines up with where the Virgin cable comes in from the exterior. All the sockets are put in for you if they do not exist already e. OR. If speeds aren’t as good as they could be, try your Pod in different places. Or the virgin cable that comes into ur property at the moment pull out and. Hi. When you’re booking your move, let us know if you want to choose a new package for your new home. . ) The. " The hub is upstairs as previously said. BT expects to make up around 25% of its fibre network with fibre-to-the-home connections, offering speeds of up to 100Mb from spring 2011. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Occasionally only a very short stub of wire is left behind often hidden within a blanked-off fitting. If you wish to go ahead and get this booked I will be more than happy to help further or you can call us on either 150 from a Virgin Landline or Mobile or 0345 454 1111. SSL coax is extremely versatile and can be used in several applications. Any other way is going to cause you a load of hassle. You can just disconnect the flylead from the isolator tho as it has a barrel on it. Community Natter. This would mean a relocation of either the phone or the hub, or some cabling work to ensure the correct set up. You would then unscrew the cable from the back of your v+ box, connect that to the "in" of item 1, then connect the lead from the modem to the "out" of item 1, and use item 2 to connect your v+ to the. Back a step. I'm thinking of leaving virgin media, currently have phone, broadband and TV with them and moving to VF for broadband only. I would need a technician to sort that out, please As for getting connected to VM home/my VM, I cannot connect to any VM page, only to this forum, I have. I have sent you a direct message to allow us to do this with you in a private space. on 20-11-2022 17:38. Chris. To get the cable removed or reburied, I'll need to get. . The SSID must be password protected. Thank you. If it doesn't work then you can call the pre-installs team on 0800 052 1734. I was told when purchasing the broadband package that fi. Effectively, all this means is Virgin does not have to install and maintain a separate copper pair to your property for voice calls. Consider a wireless connection: If a wall socket installation is impossible, you may want to consider a wireless connection. 0 once you have your QuickStart box. Push the white cable with the black label into the Hub. The plan is for it to be switched off at the end of 2025 and for all landline services to be offered digitally. You could get up to £200 paid off. Sorry to hear you. There is an access panel in the ceiling for pipes and cables. I can arrange the appointment from here but would need to confirm a few details via a private message, that I will drop over in a moment. Solved: We have the quickstart pack but sadly cannot get broadband set. What type of cable does Virgin Media use? SSL Coax. We're currently making use of an existing Virgin point for both the router and the tv which wraps over the roof to the back of the house for the lounge. Before you move to our fibre landline service as part of this migration, we’ll let you know in writing around three months before the migration takes place in your area. Re: Moving virgin media wall socket. Location. Turn on suggestions. See where this Helpful. We appreciate you reaching out to us on here. 5m isolator cable with which black band to the socket marked ‘Wall’ on the connector cables. Connect the black-banded end of the isolator cable to the socket of your Hitron. Hi all I have just received my kit today and have tried all available sockets that the cable would fit in. Reply. For more information, select the type of broadband service you're planning to switch to on TalkTalk: Fast Broadband. The RJ11 sockets will be redundant. 1 Attach the base 1. 14,065. on 15-04-2023 16:54. I will private message you now to confirm your details. With a pack of TA717 TP plugs, to a SG105S 5-port switch on the business end going into a Series X, Smart tv and tv box I’m maxing out at around 190mbs p/s download on the Series X. The Virgin wall sockets just have one connector at the bottom. We all know and love the internet and TV services that can enter our homes through entry points. Virgin Media Extension Cable. Have you thought about taking cable from brown box outside and run it round outside of house to where you want it. This follows on from an appointment made for last week. If you’re still under contract from Virgin Media but want to switch to Sky, there’s a ‘Switching Credit Offer’. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. Behold the power of Powerline. No, what you need to do is switch the extension wiring from the BT socket to the VM one. My worry is how I would connect the new VF router as I'm sure the cable going in to the virgin router is for a virgin router only. Not had any success calling. So simple, the Virgin connectors are crimped to the cable so it took no time at all. Vonage 2nd line. All the wall sockets I can see are for BT. 3 2. Tudor. I then unplugged the Pod and plugged it back in again and then it worked. Solved: Hi - I need the Broadband wall socket and telephone socket moved. I can’t take it off by myself so I called 0800 953 9500. I was told when purchasing the broadband package that f. To order an adapter, simply click Ready to switch in the email or text we sent, or reply to the text with Confirm. A power adaptor to plug into the Stream box and a power socket at the wall. You can test they’re secure by checking they don. I complained to a UK based ciustomer service person and he tried to persuade me that I could have the phone where the router is or pay £99 to have the living room socket rewired to work, THIS IS RIDICULOUS ! I would like Virgin Media to send an engineer to get my living room. 2 hours ago. My worry is how I would connect the new VF router as I'm sure the cable going in to the virgin router is for a virgin router only. We would be able to install the extensions for in your home for free as part of the change over to the fibre network. See if this works. - 5250024• Connect the ends of the 1. Your service provider is. The steps that the Virgin. We appreciate you reaching out to us on here. I don't work for Virgin Media. Step 2: Order your TalkTalk Broadband service. Inside is 3GB RAM and a Mediatek OctaCore, while on the rear is an HDMI 2. See where this Helpful Answer was posted. Virgin Media Community. @ssueto wrote: I tried it (Telewest socket) but I don't receive any Internet connection. Reply. You’ll find this on the base of the Hub unless you’ve changed it. Very poor advice. Country. Solved: Hi, I need to know if I’m able to get virgin media to move the virgin media wall socket to another room. Ideally though, for a single wi-fi router, you want the router in a central location relative to the rooms you want covered by its wi-fi signal and with minimal obstructions between the router and wi-fi users. Find out about charges that you may incur as a Virgin Media customer outside of the standard subscription to your package/services. The only phone socket available is the TEL1 socket on the back of the VM hub. From April 2023 that will change, Ofcom said today. The main handset that you have would need to be plugged into the hub and any other handset could be plugged into an extension, you wouldn't need another adaptor to do this. For Virgin, my WF100 runs from the Virgin termination box at ground level on the outside of the house, up to the eves above the first floor, about 30ft around the loft rafters and then 10ft down to the F-socket in our bedroom/office, plus another couple of feet from that socket to the cable modem - all done with screw-on connectors - and we are. Your number will transfer to the Virgin socket. At the moment this is just an enquiry as to how the procedure would be set in motion, and then how the equipment would be set up. Browse Virgin Media Virgin Media Community. Hi our virgin media socket in the house is hanging off the wall and has been since it was first installed a couple of years ago. 11ax), improved security (e. This seemed to be standard procedure for any phone fault reported. Need wall socket moved in QuickStart, set up and connections Wednesday; Home router in Networking and WiFi 3 weeks ago; Move wall socket box in QuickStart, set up and connections 4 weeks ago; Internet keeps disconnecting, please help. I've spoken to Virgin who have said yes along with £99. on 17-12-2022 10:39. The second two black cables are from a satellite dish, used by. You’ll need to return your Virgin Media Hub. A Virgin Media wall socket is simply a point of entry into your home. 95 – £ 59. Perfect for when you can’t all decide on what to watch. Stream from Virgin Media. Virgin 500 package with hub 3Press and hold the WPS/Virgin Media button on your Hub until the lights start blinking. It’s important you talk to your provider about how the service will work for you. Perfectly safe to remove it. It might be possible to use an outdoor route for any new phone cable to avoid wiring inside. I checked the website and was -. Account - Cable. I'm a Very Insightful Person, I'm here to share knowledge. #VirginMedia #VirginMediaQuickStart #V. the street is enabled for the service. The property is in a conservation area subject to Article 4 restrictions which states cables cannot run up walls higher than 1m. VM has a rolling programme of work to move all customers over by 2025. And, of course, you can only use boxes supplied by VM. Get virgin engineer to move the wall socket. You’ve got connected devices such as a burglar alarm linked to a control centre, use a telecare device, or have other phones connected to extension sockets. My question relates to the fact that there are 2 Wall Sockets in the property - one on the ground floor and one upstairs. VIRGIN MEDIA V6 TIVO EXTENSION CABLE. ) Get Wall Box moved to under the stairs (not sure if the cable that runs from outside to the current box is modern / works | but that's for the engineer) 2. u just run a long cable from the box inside to whatever room u want. A master socket is the main socket for the phone line in your home, not an extension socket. Unfortunately Forum Staff are unable to process new deals. That is the way I want it to stay. on 03-01-2022 18:08. 0 Kudos Reply. You would need to work out the exact details with the VM tech doing the work as a lot will depend on your existing hub/phone socket locations and where your existing cable runs are. A single cable modem can also be added to the same wiring backbone in your house. All forum topics; Previous topic; Next topic; 1 ACCEPTED SOLUTIONPSTN stands for public switched telephone network – it's the copper phone network that delivers analogue landline phone services. Re: Move Virgin wall socket - Virgin Media Community - 5409168. Hope this helps, I'm sure another poster will answer your question better. The wall socket is far from where our TV is - and we need to connect the tv to the wi fi box too obvs. Virgin Media. A master socket is the main socket for the phone line in your home, not an extension socket. You may need to use the. - 5109379My Virgin Media App. Didn't have to pay Virgin to move my box to the other side of the room, I just ran the new cable under the edge of the carpet to the new location and connected it up. The agent said I’ll need an eng. i just recently moved and there’s a virgin box in my house but i cant seem to connect the wire to anywhere in the wall as they are the same - 5291726. Quickstart is the quickest and easiest way to setup our services. I am so sorry to hear that you seem to be missing a wall socket in the home. Choose the best spot for your wifi hub. VMED O2 UK Limited, trading as Virgin Media O2, is a British mass media and telecommunications company based in London, England. Requesting CM IP address - Home Move. Virgin Media Wall Socket Example 2. But I have no Virgin Media Wall socket in my house. They will respond here in a few days. We all know and love the internet and TV services that can enter our homes through entry points. on 03-01-2022 18:08. If you link up the hub's phone socket to your existing telephone wall sockets, then disconnecting the old incoming phone cable from the street is advised to prevent the new phone line from the hub being fed back out into. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. You can only drive the sockets around the house from either the new Virgin media CV21 connection from the modem, OR from the old line. And a bonus, I am sure the picture quality and colour on my Smart TV is better and sharper now with the new. Switched. Don’t forget to give your Pod up to 24 hours to settle in whenever you do move it to a new location. I really want to sign up now before I move into. Virgin Media have used the Openreach socket to provide telephone services. Pop the power cable into a nearby socket and switch it on. The cable terminates on a box indoors wherever you want it, within reason. • Find that cable at who blue gang on the end and plug it to the socket for the Hub. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. In the case of some older items, such as the company's TiVo boxes or Hub 2 routers, it's OK to just get rid of. The UK isn’t the first country to make this move. Take the end of the isolator cable with the black band and push it firmly onto the socket of your new Hub. on 20-02-2023 11:46. Go to Account settings, then Account details b. . The wall socket is currently in the living room and I need it moved to another room. A new secure password will be generated for you. We’ll also make sure the switch goes smoothly, so you’re not without broadband for any period of time. Even sitting in the room above the router, the WiFi was dreadful. i. In any case your contract prohibits you moving it yourself. M. You arnt getting any Internet to the switch. Make sure to take our kit with you when you move. We can certainly get a move of the. I don't have a virgin media wall socket and this is stressing me out. 24 Jan 2007. This still leaves me with a couple of important concerns. Where you go, TV 360 goes (if there’s internet). Browse Virgin Media Virgin. Once you have the adapter, you can use it to plug your phone into your hub. The master socket for the old telephone line has a faceplate which connects to the house sockets, and a backplate that has the old ‘BT’ type (old virgin media) line connected to it. However, I do not have any of the specified wall sockets available. I have just received a text message saying that my landline will be switched over in August and asking whether I need an engineer. isolator cable with the black band to the socket marked ‘Wall’ on the connector cables. PS. 95 – £ 59. Here you’ll find all the help you need for Virgin Media related problems and issues. We have no intention of using virgin media in the future so it is fine for it to be removed permanently. Booking someone to come and fit seems to describe just setting up the modem ect, almost as if they are expecting my house to have virgin media socket already set up. I live in a council house too but at least in scotland council leases are basically really favourable to the tenant. This is the point where Openreach's responsibility for the line. An Ethernet cable – The. Your number will transfer to the Virgin socket. Virgin Media customers can run through an online service or contact the Movers team on 150 from a Virgin landline or mobile phone. Occasionally only a very short stub of wire is left behind often hidden within a blanked-off fitting. You then just do this: 1) remove the attenuator from the existing cable, plug it into back of hub. If you have Virgin cable TV, phone and broadband, that's potentially 3 new sockets - co-ax for the TV and the broadband and a bit of naff old copper wire for the phone which plugs into a socket similar to BT's one. . my main box is in the living room but my cable modem is in my bedroom, so i have a cable from the box to my bedroom. Installation: Wall socket issue. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. Turn on and get connected. SSL coax is extremely versatile and can be used in several applications. I've just moved into a property and I'm trying to set up my Virgin Fibre broadband. The Ethernet cable/socket can likely be used for the internet connection from the TV box to the router - for ‘control signals’ and TV on Demand, TV apps etc. Your cable modem (for fibre optic broadband customers) or your main telephone socket (for National broadband customers). Posts: 166. My dad bought the 1gbps package and arranged the delivery for - 5273209. I will send a private message - watch out for the purple envelope inviting you in. If you can get Quickstart, you can choose one of two delivery options. Telephone Broadband and Fibre Optic Engineers Ex BT, Wi-Fi Broadband, 50% CHEAPER, Openreach, Sky, Fibre Optic, Virgin Media services, Call: 0800 860 6767, installs & repairs, extension socket installation and broadband repairs, all service providers, slow internet faults fixed, noisy phone line repairs, London network engineers, broadband, WIFI. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. The line is a cable which comes from outside near the pavement and goes all the way up under the roof, where the internet box is. You can only drive the sockets around the house from either the new Virgin media CV21 connection from the modem, OR from the old line. Last edited: 21 Jul 2010. on 17-03-2023 15:45. Business, Economics, and Finance. Tool for removing cable box. If you need to change or cancel your appointment you can also do this online or via the MyVM app by 4pm the day before the appointment. A coax cable will also need to be installed by Virgin Media for the live TV signals. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. Yes, Virgin Media will send out pre-paid packaging so that you can return your router and set-top box – don't forget to include all the extras like WiFi pods and boosters (if you have them), the remote control and even power cables. VM will move the socket for £25, probably cheaper than an electrician. So you can either unscrew this one & push on the connector provided in the Quick Start pack. Most QuickStart kits have just 6 cables, connectors and powerlines to. @ssueto wrote: I tried it (Telewest socket) but I don't receive any Internet connection. Superfast Broadband. How about using a 10m RJ11 to RJ11 telephone cable. Preparing for Landline changeover to fibre. No, any cables within the house can be touched as much as the householder wants to touch them. You’ll see an amber light on the front of the TV Box. 26-07-2023 8:48:18 PM. You would then unscrew the cable from the back of your v+ box, connect that to the "in" of item 1, then connect the lead from the modem to the "out" of item 1, and use item 2 to connect your v+ to the. Next, connect the power cable. g. ) Get Wall Box moved to under the stairs (not sure if the cable that runs from outside to the current box is modern / works | but that's for the engineer) 2. It has two outputs on the left of the wall box. You need to call your telephone provider if you want to alter any of the wiring or move the main socket. g. Virgin Media Help - Get help, tips an. Overall, Virgin Media aims to make the installation process as smooth and hassle-free as possible, and their customer service team is always available to answer any questions or concerns you may have. . It is one of the largest. I've got a new hub 5 and want to take advantage of it on my pc. When you switch, you’ll be provided with an adapter, which you can use to plug your phone into the Hub – that’s all there is to it. Around 50 per cent of UK homes are passed by Virgin’s cable network and the online service will tell you what services are available at your new address. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. Ultrafast Broadband. 1x F Plug to F Plug Leads : Aerial Cables : Maplin Electronics. We only have the Open reach Master socket 5C. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If you still need your telephone wall sockets to work after the switchover, VM can send a technician (free of charge) who will link the telephone wall socket to TEL1 on the back of the. #4. our virgin media socket in the house is hanging off the wall and has been since it was first installed a couple of years ago. At least spell your title correctly jeezus . 1. 95. The installation took about 2 hours and was similar to an ordinary coaxial install, the CPE. It will look something like this. Plug the cables into the hub. It’s only available at addresses that have had Virgin Media services in the past, so we’ll check to make sure your property is Virgin Media-ready when you make your order. When you’re booking your move, let us know if you want to choose a new package for your new home. . All you need to do is contact Virgin Media and explain what the issue is. Everything you need is posted to you. My Virgin Media App. We would like to show you a description here but the site won’t allow us. Fibre Broadband. Joining in. Solved: Hi, I need to know if I’m able to get virgin media to move the virgin media wall socket to another room. 132Mb average speed. However, I do not have any of the specified wall sockets available. Phone. 0 Kudos Reply. Pack our kit. But this is provided you already have an undamaged Virgin Media socket. You could get up to £200 paid off. A great way to check your WiFi Pod’s (white) health, signal strength, and download speeds is with the Virgin Media Connect app. • Plug the TV Box into a nearby mains socket. They are open 8:00am to 9:00pm Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday. Remove the front lower cover from the BT socket, note which wires connect to which terminals and then disconnect the wires from the cover. My question is, will the old socket still be live? Or will it just be re-moved to the new place? Id like to have 2 sockets live in the room if possible incase I want to move the TV again. ) Get Wall Box moved to under the stairs (not sure if the cable that runs from outside to the current box is modern / works | but that's for the engineer) 2. My cable had a big red label on it saying ‘push it on, don’t screw it in’ but that label could have fallen off OP’s cable. An engineer will visit your home within the confirmed time slot we’ve given you to install the new line. Follow these steps to install your virgin Media Broadband, TV and Phone service. So the technician will install a coaxial outlet where you want the modem. If you look into the back of your Hub, you'll see a port. The wall socket is - 5109379 A second telephone is plugged into a wall socket downstairs with the Virgin number. Manage Your Account. Sky will credit your account with up to £100 if Virgin charges you termination fees. It is possible to re-enable the existing sockets with this CV21 upgrade. The one thats on the bottom is the one you need for Virgin. Jun 1, 2007 #16. u just run a long cable from the box inside to whatever room u want. VipersNo setup fee is available on all bundles, broadband & phone, and broadband only packages. 8 March 2011 at 8:29AM. If there’s already a cable plugged into your Virgin Media wall socket, use the spanner supplied in the box, to remove it. It needs a VM technician to do the work - only they have the correct approved cables and ability to check the power levels etc. VM use quality cable and quality crimped or compression F connectors (Screw on F connectors not allowed). Next step . Faceplates after second visit. Going to get them to move the V+ box as well by extending the cable.